Employees

The Significance of Stakeholders for CHS

  • As the most valuable asset of the company, fostering employee welfare, ensuring a safe working environment, and promoting harmonious labor relations are paramount. By doing so, we unite the workforce, enhance morale, and collectively strive towards a sustainable future.

    • Communication Channels (Frequency)

  • Sustainable issues online survey (annually)
  • Managerial department face-to-face meetings with employees (annually)
  • Labor-management meetings, Employee Welfare Committee meetings, Labor Retirement Reserve Supervisory Committee meetings (quarterly)
  • Occupational Health and Safety Committee meetings (every 2 months)
  • Employee Stock Trust Committee meetings (every June and December)
  • Employee complaint system (occasionally)
  • Sexual harassment prevention and complaint hotline extensions, dedicated email inbox for complaints
  • Ethical behavior violation reporting hotline, dedicated email inbox, company website reporting system
  • Internal communication meetings at all levels (occasionally)
  • Proposal improvement system (occasionally)
  • ERP system bulletin board information announcements (real-time)

    • Key Concerns

  • Employee Benefits and Remuneration
  • Occupational health and safety
  • Labor/Management Relations

    • Responses

  • Online survey collection of 115 responses
  • Total of 7 employee forums, 4 labor-management meetings, 4 Employee Welfare Committee meetings, and 6 company-level Occupational Health and Safety Committee meetings held (details in the 2023 Sustainability Report of Section 6.4.1 Employee Participation and Communication).
  • 4 meetings of the Labor Retirement Reserve Supervisory Committee.
  • 2 meetings of the Employee Stock Trust Committee.
  • In 2023, the overall adoption rate of proposed improvements was 87.08%.

    • Actions Taken

  • Employee forums are held for face-to-face communication with employees. Matters not resolved immediately but noted for follow-up are tracked by dedicated units quarterly and announced in the ERP system.
  • Through diverse communication channels, employee voices are heard. Dedicated units receive and take action on employee feedback.
  • Strict confidentiality is maintained for reported information, and mechanisms are in place to protect the personal information and identities of whistleblowers.