Stakeholder

Contact for Stakeholder

Stockholder

  • Regular annual stockholder's meeting, allow investor to participate in voting and expressing opinions
  • Disclosure material information or major resolution from board of director as regulated by competent authority
  • Regular disclosure of financial report and annual report, as well as in electronic forms for download.
  • Regular disclosure of revenue on the website.
  • Major information disclosed by company's spokesperson
  • Dedicated E-mail of the company (chscontact@chsteel.com.tw)
  • Irregular announcement of latest company news and update content on the website

    • Contact

Customer

  • Irregular visit and technical exchange from marketing or technical service personnel
  • Customer Satisfaction Survey
  • Presentation of Product Feature
  • Participate steel industry conference and observation tour
  • Irregular Market Survey
  • Customer orientation meeting
  • Customer on-site visit
  • Introduction of product, production process, specification and RD information on the website
  • E-Commerce system

    • Contact

Employee

  • Management team and employee forums
  • Regular meetings (Labor Relation Meeting, Employees' Welfare Committee, Supervisory Committee of Workers’ Retirement Reserve Fund, Labor Safety and Health Management Committee, Employee Stock Ownership Trust Committee)
  • All level of communication and discussion meetings
  • Systematic proposal improvement system,
  • Employees counseling system
  • Employee educational training
  • Internal ERP system bulletin board

    • Contact

Supplier

  • Contractor (Supplier) Contract
  • Coordinate on organizing occupational safety meeting
  • Joint operation organization
  • Joint defense of area activity
  • Evaluation and audit system for contractor and supplier
  • Disclose general specification on company website

    • Contact

Others

  • CSR channel of communication
  • Report for violation of ethical conduct

    • Contact

Report for Violation of ethical conduct

Go to Violation of ethical conduct

Communication Achievements/Results

CHS values communication with stakeholders and collects topics of concern through stakeholder sustainability surveys. Relevant departments are assigned to implement corresponding measures, allowing the Company to adjust its sustainability practices in response to stakeholder expectations and amplify its sustainability impact. In accordance with the AA1000 Stakeholder Engagement Standard (SES), the CHS Sustainability Development Committee identifies key stakeholders by referencing international sustainability trends, assessing the Company’s core operations, and drawing on the experience of relevant departments and industry peers. Six primary stakeholder groups have been identified based on materiality: shareholders, customers, employees, suppliers and contractors, community residents and non-profit organizations, and government authorities. CHS consolidates stakeholder engagement outcomes and reports to the Board of Directors annually.

stakeholder communication and response actions for 2025 are as follows:

Flow Chart
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Shareholders
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Customers
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Employees
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Suppliers and Contractors
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Community residents and non-profit organizations
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Government Regulatory Agencies